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3 Collocations for « vendors »
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Marketing is responsible for providing the following customer specific information to the SSC/MAC prior to the start of call through testing:o All PSAP’s (name, address, local contact) o All PSAP circuit ID’s o 1004 911 service request including PSAP details on each PSAP (1004 Section K, L, M) o Network configuration o Any vendor information (name, telephone number, equipment)The SSC/MAC needs to know if the equipment and sets at the PSAP are maintained by the BOCs, an independent company, or an outside vendor, or any combination.
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Maintenance responsibilities are as follows:SCC* Voice Network (ANI to PSAP) *SCC responsible for tandem switch SSIM/I&M PSAP Equipment (Modems, CIU’s, sets) Vendor PSAP Equipment (when CPE) SSC/MAC PSAP to Node circuits, and tandem to PSAP voice circuits (EMNT) MMOC Node site (Modems, cables, etc)Note: All above work groups are required to resolve troubles by interfacing with appropriate work groups for resolution.
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Note: These troubles can be quite confusing when the PSAP has vendor equipment mixed in with equipment that the BOC maintains.
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